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Volunteer Energy files bankruptcy

Retail energy provider files for Chapter 11 bankruptcy protection.

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On March 25, 2022, Ohio based energy supplier Volunteer Energy Services, Inc. filed for chapter 11 bankruptcy. Volunteer is a PUCO-certified competitive retail natural gas and electric services company providing natural gas and electric supply to over 200,000 customers, including 139 local government aggregations.

volunteer logo

Wall Street Journal: Ohio Power Retailer Volunteer Files for Bankruptcy to Offload Customers

As reported by energy trade publication energychoicematters.com, “On March 25, 2022, [Volunteer] defaulted on approximately $12.6 million in payments due to its Wholesale Energy Suppliers. These defaults create an irreversible domino effect resulting in the need for chapter 11 relief.”

What happens when a retail supplier defaults or goes bankrupt?

A retail supplier “defaulting” means it has been unable pay its wholesale suppliers or transmission providers and is therefore unable to provide service to its retail customers.

PUCO regulations are designed to protect consumers, so their service remains uninterrupted. Ohio law requires electric and natural gas distribution utilities to serve as a “provider of last resort” if a competitive supplier is no longer able to provide service for any reason.

Customers of Volunteer may soon receive a notice from their distribution utility that they have been placed on their electric utility’s “standard service offer” or gas utility’s “standard choice offer” or “gas cost recovery” rate. These represent the utility’s default rates for electricity and natural gas and may be different rates than those offered by Volunteer.

Volunteer’s customers that are reassigned to their local utility are eligible to enroll with a different competitive supplier. Consumers can review competitive offers from other retail providers at the PUCO’s Energy Choice Ohio website at www.energychoice.ohio.gov.

Government aggregations

Volunteer is the retail provider of retail natural gas and electric service to a number of government aggregations. Customers participating in their local government aggregations supplied by Volunteer will have their service returned the local distribution utility’s default rate.

Government aggregators may choose to seek to establish a new aggregation arrangement with another competitive retail provider.

Questions?

Customers with questions or concerns should contact their local electric or natural gas utility. The PUCO Call Center is available to assist consumers with questions, complaints or general assistance navigating their energy choice options. Consumers can write the PUCO online, by mail or call (800) 686-PUCO (7826).

Gas aggregations

Adams Township
Albany
Ansonia 
Ashland
Ashville
Barnesville
Bellefontaine
Bethel Township
Bethesda
Bowling Green
Bradford
Bradner, Village of
Brewster
Bridgeport
Brown Township
Cadiz
Cambridge Township
Canfield
Canfield Township
Celina
City of Ontario 
Clay Township
Clyde
Columbiana
Covington
Cross Creek Township
Elmore, Village of
Erie County
Etna Township
Findlay
Franklin Township, Warren County
Franklin Township, Coshocton County
Franklin Township, Tuscarawas County
Fredericktown
Fremont
Ft. Loramie
Gallipolis
Genoa Township
German Township
Grafton, Village of
Green Township
Greenfield
Greenville
Greenville Township
Hamilton Township
Harrison Township
Jackson Township
Jefferson Township
Jeffersonville
Killbuck
Lawrence Township
Liberty Township, Hancock County
Mad River Township
Madison Township, Clark County
Magnolia Township
Marion
Marion Township
McConnesville
Medina County
Milan, Village of
Mill Township
Monroe Township
Morgan Township
Navarre
New Waterford
North Canton
Orange Township
Pease Township
Perrysburg Township
Pickerington
Pierce Township
Pike Township
Pomeroy
Reynoldsburg
Richland Township
Russia, Village of
Saint Mary's
Salem
Salem Township
Saline Township
Sandy Township
Scioto
Shawnee Hills
Shelby
Sidney
Silverton, Village of 
Springfield Township
St Clairsville
Stark County
Steubenville Township
Sunbury
Tuscarawas Township
Uhrichsville
Village of Bellville
Village of Corwin
Warsaw
Washington Court House
Wayne Township, Warren County
Wayne Township, Jefferson County
West Milton
Willard
Wilmington
Xenia

Electric aggregations

Ballville
Ballville Township
Blooming Grove
Butler
Cadiz
Campbell
Girard
Concord Township
Elida Village
Green Creek
Green Township
Harrison
Jackson
Jefferson
Lawrence
Madison
Mill
Minerva
Montgomery
Orange
Polk
Prairie Township
Sandusky
Sandusky Township
Springfield
St Henry
Steubenville Township
Sugar Creek
Sunbury
Townsend
Union
Washington Township, Richland County
Washington Township, Sandusky County
Weller
Wintersville
York