PUCO directs utilities to suspend meter readings, non-essential work
COLUMBUS, OHIO (March 20, 2020) – The Public Utilities Commission of Ohio (PUCO) today issued an order directing Ohio’s electric, natural gas, water & wastewater distribution utilities to suspend any in-person meter reading activities, and any other non-essential work that would create unnecessary social contact.
In its order, the Commission noted functions that are necessary to initiate new service or to ensure the continuity of service should be deemed essential and should continue during the state of emergency.
Utility customers who have questions or concerns regarding their utility service are encouraged to contact the PUCO online at PUCO.ohio.gov/contact-us.
A copy of today’s entry is available on the PUCO website by clicking the link to the docketing information system (DIS) and searching for case 20-591-AU-UNC.
The Public Utilities Commission of Ohio (PUCO) is the sole agency charged with regulating public utility service. The role of the PUCO is to assure all residential, business and industrial consumers have access to adequate, safe and reliable utility services at fair prices while facilitating an environment that provides competitive choices. Consumers with utility-related questions or concerns can call the PUCO Call Center at (800) 686-PUCO (7826) and speak with a representative.
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