Competitive retail electric service (CRES) and competitive retail natural gas service (CRNGS) providers can file applications for certificates in the PUCO Community. Providers can file a new, renewal, material change or abandonment application, which will automatically be filed in the corresponding DIS case.
Why did the PUCO change the way CRES and CRNGS providers electronically file applications?
Submitting CRES and CRNGS applications in PUCO Community simplifies the application process for users and streamlines internal workflow for PUCO staff.
What are the benefits for CRES and CRNGS applicants?
Submitting applications in the PUCO Community provides the following benefits:
- Applicants can file a new, renewal, material change or abandonment application in one secure place
- Companies can make and submit material changes directly in the application
- Applications completed in the PUCO Community will automatically be filed in the corresponding case in the Docketing Information System (DIS)
- Applicants who file an application for a new certificate can reserve a DIS case number from within the application
- Data entered in the application will pre-populate on future renewal, material change and abandonment applications, making the process easier
Does PUCO still accept paper filed applications?
While electronic filing is recommended due to the advantages of the automation and efficiencies, the PUCO will still accept paper filed applications. Due to recent events, in-person filing is not available, so applications must be mailed to the PUCO. Please check the DIS page for updates.
Can the applicant e-file confidential documents in the PUCO Community?
Confidential documents should NOT be filed in the PUCO Community. Please see the Confidential Filing Page for more information.
What do I need to do to get access to the PUCO Community?
CRES and CRNGS filers who already have access to the PUCO Community can log in through OH|ID. If you do not have an OH|ID, please create one, and complete the PUCO request form if required. Please see the help resources on the PUCO Community page.
Additionally, you will need a DIS profile to receive updates from the DIS certification case. If you do not already have an account for DIS, visit How to register with DIS.
What help resources are available?
There is a user guide and answers to frequent questions on the Competitive Supplier Requirements and Responsibilities page. Additionally, the Reliability and Service Analysis Division will assist applicants with filing in the PUCO Community. Send a request for assistance to CRES@puco.ohio.gov or CRNGS@puco.ohio.gov.
How does the June 3, 2020 Commission order that waives certain CRES/CRNGS certification rules affect submitting applications in the PUCO Community?
The June 3, 2020 Commission Order waives or modifies certain CRES/CRNGS certification rules making the application process in the PUCO Community more efficient. The option to file a renewal application will be available in the PUCO Community 90 days prior to the certificate expiration date, giving providers more time to file their renewal application. Additionally, if certification would previously have required a new case and certificate number, providers will now use their existing DIS case and certificate numbers. The new process keeps certification information in one place in DIS and is easier to locate for providers.
Do I need to reserve a case in DIS before filing an application for a new certificate in the PUCO Community?
Applicants can reserve a DIS case number in the PUCO Community during the submit phase of the application. If you are filing an application for an existing certificate, enter the most recent DIS case number for the certification.