[{
"title": "What is DIS?",
"answer": "<p dir=\"ltr\">DIS is the abbreviation for our Docketing Information System that is used to find case information and electronically file documents. This system has all of the legal filings associated with regulatory proceedings before the PUCO and OPSB.</p>\n\n<p dir=\"ltr\"><a href=\"/wps/wcm/connect/gov/ohio+content+english/puco/documents-and-rules/resources/dis\" >Visit DIS</a></p>",
"category": "Home Page",
"url": "/wps/wcm/connect/gov/Ohio+Content+English/puco/documents-and-rules/resources/questions/1-question-dis",
"portalLocation": "Questions",
"portalLocationURL": "/wps/wcm/connect/gov/Ohio+Content+English/puco/documents-and-rules/resources/questions",
"portalLocationCategory": "/Taxonomy/Portal Locations/All Portal Locations/By Agency/PUCO/Home/Common Questions,/Taxonomy/Portal Locations/All Portal Locations/By Agency/PUCO/Citizen Support Code Definitions/General"
},{
"title": "How do I file my annual report?",
"answer": "<p dir=\"ltr\">All PUCO regulated entities must file an annual report for fiscal assessment by April 30,2021, as directed by the Commission in case <a href=\"http://dis.puc.state.oh.us/CaseRecord.aspx?CaseNo=20-01&amp;x=0&amp;y=0\" target=\"_blank\"  aria-label=\"Case&amp;nbsp;Number&amp;nbsp;21-01-AU-RPT, This link will open in a new window\" rel=\"noopener noreferrer\">21-01-AU-RPT</a></p>\n\n<p dir=\"ltr\">Learn more about <a href=\"/wps/wcm/connect/gov/ohio+content+english/puco/documents-and-rules/resources/annual-reports/annual-reports-for-fiscal-assessment\" >how to file your annual report</a>.</p>\n\n<p dir=\"ltr\">&nbsp;</p>",
"category": "Home Page",
"url": "/wps/wcm/connect/gov/Ohio+Content+English/puco/documents-and-rules/resources/questions/annual-report-deadline",
"portalLocation": "Questions",
"portalLocationURL": "/wps/wcm/connect/gov/Ohio+Content+English/puco/documents-and-rules/resources/questions",
"portalLocationCategory": "/Taxonomy/Portal Locations/All Portal Locations/By Agency/PUCO/Home/Common Questions,/Taxonomy/Portal Locations/All Portal Locations/By Agency/PUCO/Citizen Support Code Definitions/General"
},{
"title": "Can I choose my own energy supplier?",
"answer": "<p dir=\"ltr\">Ohio law allows most customers of large electric and natural gas utilities to choose a competitive supplier to supply the commodity portion of their service. Competitive suppliers are certified to do business by the PUCO. While prices charge by competitive suppliers are not regulated, these competitive suppliers must follow marketing and solicitation rules established by the PUCO.</p>\n\n<p dir=\"ltr\">Suppliers offer a variety of options including fixed or variable pricing, renewable energy options and more.</p>\n\n<p dir=\"ltr\">Compare offers from suppliers at the PUCO\u0027s <a href=\"https://www.energychoice.ohio.gov\" >Energy&nbsp;Choice&nbsp;Ohio</a> website.</p>",
"category": "Home Page",
"url": "/wps/wcm/connect/gov/Ohio+Content+English/puco/utilities/electricity/support/choose-supplier",
"portalLocation": "Support",
"portalLocationURL": "/wps/wcm/connect/gov/Ohio+Content+English/puco/utilities/electricity/support",
"portalLocationCategory": "/Taxonomy/Portal Locations/All Portal Locations/By Agency/PUCO/Citizen Support Code Definitions/General,/Taxonomy/Portal Locations/All Portal Locations/By Agency/PUCO/Home/Common Questions,/Taxonomy/Portal Locations/All Portal Locations/By Agency/PUCO/Utilities/Electric/Common Questions,/Taxonomy/Portal Locations/All Portal Locations/By Agency/PUCO/Utilities/Natural Gas/Common Questions"
},{
"title": "What payment plans are available?",
"answer": "<p dir=\"ltr\">PUCO regulations require electric and natural gas utilities to offer customers extended payment plans to pay off and overdue balances prior to terminating a customer\u0027s service.</p>\n\n<p dir=\"ltr\">Learn more about <a href=\"/wps/wcm/connect/gov/ohio+content+english/puco/utilities/electricity/resources/extended-payment-plans\" >extended payment plans</a></p>\n\n<p dir=\"ltr\">The Percentage of Income Payment Plan (PIPP) Plus offers income-eligible Ohioans payment plans for their electric and natural gas bills based upon their income.</p>\n\n<p dir=\"ltr\">Learn more about <a href=\"/wps/wcm/connect/gov/ohio+content+english/puco/utilities/gas/resources/pipp-plus\" >PIPP Plus</a></p>",
"category": "Home Page",
"url": "/wps/wcm/connect/gov/Ohio+Content+English/puco/utilities/gas/support/payment-plans",
"portalLocation": "Support",
"portalLocationURL": "/wps/wcm/connect/gov/Ohio+Content+English/puco/utilities/gas/support",
"portalLocationCategory": "/Taxonomy/Portal Locations/All Portal Locations/By Agency/PUCO/Citizen Support Code Definitions/Payment Issues,/Taxonomy/Portal Locations/All Portal Locations/By Agency/PUCO/Home/Common Questions,/Taxonomy/Portal Locations/All Portal Locations/By Agency/PUCO/Utilities/Electric/Common Questions,/Taxonomy/Portal Locations/All Portal Locations/By Agency/PUCO/Utilities/Natural Gas/Common Questions"
},{
"title": "What is HEAP and how do I sign up?",
"answer": "<p dir=\"ltr\">The Home Energy Assistance Program (HEAP) is designed to help eligible, low-income Ohioans meeting the high costs of home heating. The program is federally funded and administered by the Ohio Department of Administrative Services (ODSA). HEAP pays a one-time payment for most PUCO-regulated utility customers.&nbsp;</p>\n\n<p dir=\"ltr\"><a href=\"/wps/wcm/connect/gov/ohio+content+english/puco/utilities/gas/resources/home-energy-assistance-program\" target=\"_blank\" >Click here to learn more about HEAP.</a></p>",
"category": "Home Page",
"url": "/wps/wcm/connect/gov/Ohio+Content+English/puco/utilities/electricity/support/what-is-heap",
"portalLocation": "Support",
"portalLocationURL": "/wps/wcm/connect/gov/Ohio+Content+English/puco/utilities/electricity/support",
"portalLocationCategory": "/Taxonomy/Portal Locations/All Portal Locations/By Agency/PUCO/Home/Common Questions,/Taxonomy/Portal Locations/All Portal Locations/By Agency/PUCO/Utilities/Electric/Common Questions,/Taxonomy/Portal Locations/All Portal Locations/By Agency/PUCO/Utilities/Natural Gas/Common Questions,/Taxonomy/Portal Locations/All Portal Locations/By Agency/PUCO/Citizen Support Code Definitions/Payment Issues"
}]